Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Ecolab (3rd party expert - Global), and Intertek Cristal (3rd party expert - Global).
Haute Grandeur focuses on hotels that do not want to win the average award.
I like the pool and the beach. Reviewed: 26 December 2020 9. 0 " Grand palladium - from a local's perspective " I asked for an ashtray for my balcony twice I am still waiting. Careful when u walk, some walkway slabs/stones are loose. Food was good- cuisine in variety, size of the compound feels like it could go on forever but well laid out, pools are kept pristine. Friendly people as expected. Rooms are very modern and comfortable. Reviewed: 23 December 2020 Limited activities... we expected lively pool parties. We did not like the room service extra charge. The pool was very nice. We also liked the room service option. Reviewed: 21 December 2020 Ryan 7. 0 " Good Stay, Good Room and accommodation, Ok resort property (needs some maintenance) " Dining at Blue Lagoon... I didn't like the fact that Birds kept interrupting dining and making a mess of the place. They pooped everywhere and it had a foul odor. They could have also contributed to me getting sick on the day I left. I got Salmonella.